As temperatures drop and the colder months arrive, it’s important to give your home a little extra attention. Winter weather can create a range of challenges such as frozen pipes, excess condensation, and unexpected heating issues – all of which can usually be avoided with a few simple steps.

This guide has been created to help Taylor Ross tenants look after their homes throughout winter, reduce the risk of avoidable maintenance problems, and keep properties warm, safe, and comfortable.

From managing your heating correctly to taking care of outdoor areas, the tips below are short, practical, and easy to follow – perfect for keeping your home running smoothly all season long.

1. Use consistent thermostat settings
Keeping your thermostat at a steady temperature helps prevent pipes from freezing and reduces sudden moisture changes in the home. Aim for a low, consistent setting when you’re out rather than turning heating fully off.

2. Keep internal doors closed
Closed doors help maintain heat in each room, reduce energy waste, and keep the home warmer for longer. This also supports better air balance and prevents cold drafts from circulating.

3. If leaving for Christmas or long trips, set the boiler to ‘frost protect’
This setting automatically activates the heating if temperatures drop dangerously low, protecting the property from frozen or burst pipes. It’s essential if the home will be empty for several days.

4. Be aware that callouts over the Christmas period will be limited
During the holidays, response times may be slower. Please report any issues as early as possible so urgent problems can be managed before the reduced-service period.

5. Store garden hoses and protect outdoor water containers
Hoses left connected can freeze and cause damage to outdoor taps.

Water butts can also crack as water expands in cold temperatures. Disconnect hoses, drain them, and cover water butts where possible.

6. Continue heating and ventilating rooms to prevent condensation and mould
Warm rooms naturally hold less moisture than cold ones. Even short bursts of heating help prevent condensation on windows, walls, and colder corners of rooms.

Pair heating with ventilation – such as opening windows briefly or using extractor fans, to allow moist air to escape.

You can read our full guide here: Damp and Mould Guide